Support

Get Help

Have a question or need help with AteAI? We're here for you.

support@ateai.app
We typically respond within 24 hours

Frequently Asked Questions

How do I cancel my subscription?

Go to Settings → Subscriptions on your iPhone/iPad, or open Google Play → Subscriptions on Android. Cancel anytime before renewal.

How do I restore my purchase on a new device?

Open AteAI → tap Restore Purchases on the paywall screen.

How do I delete my account?

Go to Settings → scroll to bottom → Delete Account. This permanently removes all your data.

The AI didn't recognise my food correctly — what do I do?

Tap "Refine with AI" on the result screen and describe the correction. You can also manually edit any logged meal from the Diary screen.